Krystal Mayer, Assistant Director of Talent and Organization Effectiveness, Northwestern Mutual
The Financial Services industry is transforming to compete and thrive in a digital world. Creating an omni-channel approach to financial planning isn’t easy, and either is changing the way of working in a 160-year old company. Continuing to hold people accountable to the old ways of working and reinforcing outdated behaviors isn’t the way of the future. Hear how Northwestern Mutual is putting a strategy in place to test and learn from intact squads in taking performance development to the next level. This session will focus on ways to finally align on expectations and focus on continuous feedback through the year in an agile environment so that individuals and teams can continue to grow and develop, acquire new skills for the future, and deliver value to the business.
• Learn how Northwestern Mutual is changing the way of work and moving into an Agile business environment
• Explore how goal setting works when individuals pull work instead of having it cascaded down to them
• Identify lessons learned around continuous feedback from multiple sources throughout the year