Jeremy Davies, Assistant Vice President Organizational Effectiveness, MetLife
Performance management is an amazingly flexible concept with countless permutations. The abundance of technologies, theories and service providers only adds to the complexities companies face when determining their performance practices. MetLife entered that confusing landscape in 2014 with a mandate to reset performance management on the heels of significant organizational change. The result proved to be an evolution anchored in two fundamentals: strategy and culture. Seemingly intuitive, grounding performance management in a company’s strategy and culture is as difficult as it is effective in designing performance management amid the wealth of options.
During the session we’ll share examples of how MetLife has made this anchoring technique foundational to its performance management experiences, some of our accomplishments and current decision points.
Discussion and learning will include:
- The relationships between performance, strategy and culture
- How MetLife’s performance management efforts reinforce the company’s strategy and reflect its culture
- Questions to evaluate your company’s performance management anchors