Closing Keynote: Building your Performance Management Process on Science, not Tradition
Rob Ollander-Krane, Head of Talent Planning & Performance, Gap Inc.
Most companies have a performance management process that sets goals, reviews performance and allocates reward once a year. It’s the GE process we have all come to despise. The fascinating thing is that it’s not really based on science. It’s just what we do. We think it drives performance… but current research tells us a very different story.
Gap Inc. made significant changes to the PM process (eliminating reviews and ratings, encouraging more performance discussion) but what they really did was base their new PM process on emerging science… the science of performance and the science of the brain.
Come hear their story and see if you want to make the leap to a PM process that is more than “just what we do”.