Sue is the HR Diagnostics Manager in Shell Oil Company. As part of an HR strategy, learning and organisational effectiveness center of excellence, her team supports colleagues in the business and HR in the delivery of their strategy and objectives through the development and global implementation of company-wide surveys and assessments. Their focus is on employee engagement, organizational excellence, talent management, leadership development, learning, technical assurance, assessor training and selection/recruitment. Throughout her career, she has managed assessments, conducted HR and human capital management (HCM) best practices/benchmarking and academic research for Psychology Beyond Borders, UC Irvine and UCLA. Her work spans the full spectrum of HCM from recruiting, sourcing and selecting to training and development, retention, and engagement. She has used her expertise in statistical analysis and quantitative and qualitative research to help organizations increase their ability to compete in today’s unpredictable global market.
Sue has presented her work at numerous conferences and has received awards from the American Psychological Association, the National Institute of Health, the National Science Foundation, and the Society for Personality and Social Psychology.
In addition to writing online HCM blogs, her work has been published in publications such as HR Executive, Strategic HR Review, Talent Management, HR.com, and the American Management Association’s journal, MWorld, as well as peer-reviewed journals including Personality and Social Psychology Bulletin and Emotion. She has also authored chapters in the Encyclopedia of Human Relationships and Health and Social Relationships.
Sue holds BAs in psychology and history from UCLA, as well as a Ph.D. in social and personality psychology and quantitative methods and a Masters in social ecology from UCI. She is certified as a PHR and SHRM-CP. In her spare time, she enjoys dancing, yoga, traveling, and trying new food.