Defying Gravity: Increasing Employee Engagement
Stephen Muller, Director – Talent Development, Fluor Corporation.
Conventional logic tells us that happy employees are more productive. So we survey them—a sort of taking the water temperature—to measure if things are too hot, too cold, or nearly right. This, oftentimes, fixates us on a magical number associated with “engagement”—the higher the number the greater engagement. So teams of people study the data and a year later an action plan is deployed to adjust the temperature. Rinse and repeat. Engagement surveys can be useful tools, but they may lead us to miss some simple, yet significant, ways of helping people succeed—being engaged. While this is always important, it becomes more critical during economic and business cycles. In this workshop you’ll leave with six actions that help people succeed at work.
During this session you will:
• Discover simple tools to build productive relationships on the job,
• Identify your company’s frontline defense against disengaged employees,
• Learn how two words can (almost) singlehandedly drive engagement up.