(HRCI Criteria: 2, 6, 16)
HR has the opportunity to improve the workplace so the workforce can be more engaged and productive. What does this new workplace look like? Does it resemble workplaces in the past? How can HR become a force-multiplier---an engineering term that connotes creating environments in which individuals, teams and groups can flourish? And how can we, in Dave Ulrich’s terms, start to achieve victory through organization?
It turns out that the answers are right in front of us. There is over 30 years of research on the characteristics of the workplace that lead to productive, engaged and energized employees; and this research has provided remarkably consistent findings. It is important to observe that these findings, unlike popular coverages of best places to work, do not focus on perks such as having a dry cleaner at work or gluten-free snacks. They all address intrinsic motivators that enable people to work more productively. If these qualities are genuinely embedded in the workplace, the data suggest that the impacts on people and organizations will be significant.
This session presents a new Consensus Workplace Model (Forman, 2017), derived from research findings, that defines the characteristics of high performing cultures. It also includes practical tools and intentional actions to assist in implementing these characteristics.
After participating in this session, participants will be able to:
• Recognize the business value provided by high performing cultures.
• Discuss six key research studies that identify the qualities of excellent performance.
• Identify and define the eight components of the Consensus Workplace Model (CWM).
• Describe intentional actions that can be taken to implement each CWM component.
• Discovering at least one facet of the employee experience that needs improvement
• Creating an actionable plan to solve that challenge