Delivering on the Employee Experience in a Talent-Driven Market
Pamela Ries, Chief Human Resources Officer, Spectrum Health
Ingrid Shelton, Senior Consultant Horizons Workforce Consulting, Bright Horizons
In this historic healthcare talent shortage, great people have many choices for where they work. Their expectations are different – and employers ignore those expectations at their peril. According to the Work Institute:
· Turnover costs healthcare organizations $61 billion per year
· 1/3 of healthcare hires quit in their first year
· 93% of nurses think stress related to the talent shortage will cause more exits
To produce the best patient experiences, we must start by cultivating the right employee experience. And the formula for success is different – and more challenging – than in years past.
Ingrid Shelton, Senior Consultant from Bright Horizons, together with Pamela S. Ries, Senior Vice President & Chief Human Resources Officer of Spectrum Health, will share new research on the concerns and stressors weighing down healthcare talent, and describe how HR leaders can respond in ways that provide mutual value for employees, the organization, and – ultimately – the communities they serve.
- New findings on the burnout risks for key roles, including highlights from the Rx for RNs clinical nurse survey
- What research tells us about the new foundations of a great healthcare employee experience
- Examples of adapting HR strategies and programs to more effectively cultivate the best conditions