Dr. Tom Tonkin, Principal, Thought Leadership & Advisory Services, Cornerstone OnDemand
The shift from volume-based reimbursement to an outcome-based model, where achieving a better quality of care at lesser costs is the goal, has healthcare organizations rethinking competency assessment methods. Competency assessment is far more than just checking someone off for a skill. The new generation of competency models help create ownership, empowerment, and accountability while increasing employee engagement, shared governance, and decreasing the overall cost of competency assessment. This session will focus on how to move competency assessments beyond checklists and towards measuring behaviors, which achieve desired excellence and quality patient care.