The Last Mile: The Role of HPM in Rounding Out the Enterprise Human Resource Management Mission

Active management of healthcare delivery and cost control has not typically been seen as an integral part of the mission for human resource (HR) departments. But changing times — and skyrocketing costs — have pushed healthcare performance management (HPM) center stage for companies that want to boost productivity, while investing benefits dollars in better health outcomes for their employees.

This shift away from traditional ways of managing employee health benefits stems from a clear and universal reality: rising healthcare costs increasingly pose a core business challenge.

The Right Hire

Consider more than personality to make sure you choose the best fit for the position at hand. Your new employee has been on the job for 6 weeks now, and you’ve realized that, unfortunately, you hired the wrong person for the job. Her personality isn’t meshing well with her other coworkers, she isn’t working as fast as she should be and she just doesn’t seem like she wants to be there.

Greening Healthcare, a New Opportunity for Engaging Employees

Employee retention and recruitment may seem like the same concept, but each require a very different approach to be successful. With recruiting, the approach is one of educating potential employees about your organization and the benefits of working there. Often this is focused on salary and benefits, with other factors such as working conditions, location, scheduling. However in the last decade, an organization’s green performance has started to become more important and is a contributing factor in attracting new top talent.

AHA Establishes New Award To Recognize Leadership In Health Care Quality Improvement

The AHA announces the new Dick Davidson Quality Milestone Award to recognize state, regional and metropolitan hospital associations’ leadership in improving health care quality. The award will be presented annually to a hospital association that demonstrates leadership and innovation in quality improvement and contributes to national health care improvement efforts.

Building a High-Reliability Culture

The missing link is far deeper than protocols and checklists, albeit these tools are a vital component in keeping our patients safe. The missing link is the absence of a true culture of safety within our organizations. If we are going to live up to the trust that patients place in us, we must first consider our own core behaviors, acknowledge our failures and then intentionally build an environment where safety is the cornerstone value.

Building a High-Reliability Culture

Changing the culture in a hospital is not for the weak of heart, but we should also realize that we are not blazing new territory. We can look to industries such as naval aviation, nuclear power, commercial airlines and nuclear submarines for examples of culture change and the development of safety as a core value.

From Compliance to Competitive Edge

Given the vast array of regulatory, certification and accreditation requirements in the healthcare field, training has always been recognized as mission critical by health-related organizations. To manage all the learning activities required, some organizations have invested in costly custom learning management system (LMS) applications and many others have cobbled together solutions from desktop database applications.

Securing Healthcare Jobs for Mature Workers

White Paper Summary The graying of America will be reflected in its workforce: between 2010 and 2016, the number of workers 55 and over is projected to increase by 36%, a significant jump when compared to younger populations. Current workforce development efforts