Change Management and Cultural Transformation Event  | Sep. 26-28, 2018
  • Home
    • TMA Home
  • About
  • Agenda
  • Download
  • Speakers
    • Become a Speaker
  • Sponsors
    • Become a Sponsor
  • Venue & Pricing
    • Contact Us
  • Register

Implementing Change to Align to the Malcolm Baldrige National Quality Award Standards

2:15-3:00
Jamie Capehart, Manager, Organizational Development, The Goodway Group /

The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the only formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States. It is administered by the Baldrige Performance Excellence Program, which is based at and managed by the National Institute of Standards and Technology (NIST), an agency of the U.S. Department of Commerce.

The criteria for performance excellence are based on a set of core values: Systems perspective, visionary leadership, customer-focused excellence, valuing people, organizational learning and agility, focus on success, managing for innovation, management by fact, societal responsibility, ethics and transparency, and delivering value and results.

The questions that make up the criteria represent seven aspects of organizational management and performance: Leadership, strategy, customers, measurement, analysis, and knowledge management, workforce, operations, and results.

This session will share how The Goodway Group won this award, and then years later after their strategies hadn’t been updated, changed and improved them in order to qualify again.

Back


Register Now!

View venue & pricing info.
Register today!

DOWNLOAD BROCHURE


 

Download Brochure!


Tweets by @TheTMAlliance

Contact Us


888-339-9599 x501
[email protected]
Email Talent Management Alliance LLC

Get Involved

  • Becoming a Sponsor
  • Becoming a Speaker
  • TMA Home 
  • Up coming events
  • Register!

Recent Posts

  • Hello world!
  • LEARN HOW TO GET MORE CUSTOMERS
  • 5 tips how to be successful
  • First steps of success
  • HEALTH CARE PROMOTIONAL 2015

Recent Comments

    Archives

    • May 2018
    • November 2015
    • December 2014
    • October 2014
    • June 2011
    • May 2011
    • April 2011
    • March 2011
    • February 2011
    • January 2011
    • December 2010
    • November 2010
    • October 2010
    • September 2010
    • August 2010
    • July 2010
    • June 2010
    • May 2010
    • April 2010
    • March 2010
    • February 2010

    Categories

    • Article
    • Blog
    • Blog 2
    • Case Study
    • General Talent Management
    • Hospital
    • Medical Practice
    • News Release
    • Pharmaceutical
    • Presentation
    • Publication
    • Report
    • Survey
    • TMA Exclusive
    • Uncategorized
    • Video
    • White Paper
    • Workforce Planning

    Meta

    • Register
    • Log in
    • Entries RSS
    • Comments RSS
    • WordPress.org
    @ 2016 TMA