White Paper Summary This white paper summarizes the findings from this forum on improving employee satisfaction through effective employee performance management…In healthcare, employee satisfaction is more than just a “feel good” initiative. It is a strategic imperative for two reasons: Employee satisfaction

White Paper Summary There’s a war going on, and many healthcare companies are fighting it—and losing. It’sthe war to attract and retain great talent. Even as other industries experience layoffs and cutbacks, most analysts have projected that the healthcare industry will be

White Paper Summary In order to meet customer standards and expectations… healthcare professionals, must administer valuable customer experiences through leadership, professional development, education, and customer care. [There must be an] improvement of healthcare quality through leadership, education, professional development, and customer care

White Paper Summary Innovation. Process improvement. Collaboration. Value creation. These were some of the themes from last Thursday’s Health Care UST MBA 2010 “Careers in Health Care” workshop focused on “Leadership Competencies for Transformational Times.” St. Thomas was proud to welcome back

White Paper Summary Executive compensation in health care organizations, particularly tax-exempt organizations, has come under increasing scrutiny in recent years. This paper identifies the implications for tax-exempt health care organizations of recent efforts to regulate executive pay, as well as some changes

White Paper Summary After more than two years of the worst economic climate most of us have ever experienced, 2010 could be the year where healthcare organizations see a reduced negative effect from the economy. But this could have a hidden downside