Anthem Inc. Case Study: How Higher Education for Working Adults Improves Employee Engagement

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Changing demographics and increasing customer centrality are bringing new challenges to the workforce. Talent managers and learning & development leaders must figure out how to bridge existing and imminent skills gaps while thinking about employee engagement. Anthem, Inc. discovered a way to do both at the same time.

Learn why a small business-education pilot in New Hampshire turned into a nationwide initiative for Anthem, Inc. to offer employees the chance at a college degree. Find out what the keys to success are in higher education for working adults. Discover how Anthem employees are developing skills through competency-based education, enabling them to take on more responsibility in their jobs, set new career goals, and earn promotions. Understand how these talent management improvements have boosted employee satisfaction and closed internal skills gaps.

During this webcast we will discuss:

- Reasons why employee higher education is a good investment for businesses
- How to encourage employees to pursue a college degree
- How to roll out a higher education initiative

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Sponsored by

partnerpage-college-of-americaCollege for America at Southern New Hampshire University is an accredited, nonprofit college that helps employers up skill their workforce through competency-based associate’s and bachelor’s degrees—ones that are extraordinarily low cost, built for working adults, and uniquely applicable in the workplace. Our college is dedicated to better connecting workforce research, higher education, and labor market needs.

We partner with employers nationwide to offer their employees rigorous degrees that are earned by completing real-world projects and goals—instead of traditional lectures and credit hours. These projects are designed to be immediately applicable in the workplace, so employers see results on day one. They are self-scheduled and -paced, so students can fit school in around jobs and family responsibilities, which makes them more likely to persist and graduate. And, our degree programs are only $2,500 a year, extending tuition assistance budgets and making a degree possible for every frontline and nondegreed employee.



Patricia Shields
College for America at Southern New Hampshire University
Having worked in both the non-profit and for profit worlds, Patricia brings a wealth of knowledge to her current partnership development position for College for America.  Her background includes 18 years of Human Resources experience with a Fortune 50 company as well as an extensive background in adult learning with the largest girl’s and women’s organization in the world.  She holds both a Bachelors in Business Administration and an MBA and co-authored the recent T&D article, “College in the Call Center.”   She calls Maine home where she lives with her husband and two daughters.
Julian L. Alssid
Chief Workforce Strategist,
College for America

Julian L. Alssid, Chief Workforce Strategist, is a nationally recognized expert in workforce development innovation and policy. He has over 20 years of experience working with decision makers who seek to grow the economy and create a pipeline of skilled talent. Prior to joining College for America, Julian founded the Workforce Strategy Center, where he advised over 20 states on workforce policy and established himself as a leader in promoting effective, practical solutions for implementing career pathways initiatives. Julian has also held senior positions in education and workforce development at the New York City Partnership and Chamber of Commerce (now the Partnership for New York City), LaGuardia Community College, and the Office of the Mayor of New York City.