Upscale Your Candidate Interviews: Cut out the Noise & Focus on the Right Questions

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Candidates will always (hopefully) put their best foot forward when interviewing for a prospective job they are interested in. On paper, and possibly in person, they will appear to be your next super-star and you would never hire someone you thought couldn't perform. The interview process is one important component in your selection process that you can up-skill and make more reliable with the right strategy and process.

We will share tips on how to make an interview more reliable, how to improve your interviews with behaviorally-based questions, and even explore the pitfalls of solely using interviews and other components that recruiters and interviewers regularly rely upon that are actually biased. Know what you should and shouldn't do when making interviews more reliable in your hiring process.

Presented by, Dr. Mia Mulrennan, I/O Psychologist, President and Chief Motivations Mapper, Rave-Worthy
Sponsored by

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HRCI Approval
This program, has been approved for 1 (HR (General)) recertification credit hours toward California, GPHR, HRBP, HRMP, PHR, and SPHR recertification through the HR Certification Institute.  The use of this seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that this activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.



Dr. Mia Mulrennan
I/O Psychologist, President and Chief Motivations Mapper, Rave-Worthy
Dr. Mia Mulrennan had a unique career.  She has worked in two industries for over 25 years: Organizational Psychology and the Travel and Hospitality Industry.  She has worked as an organizational psychologist and consultant in a variety of roles and settings, including a high-profile list of Fortune 500 companies.  After working in outplacement consulting in her hometown of New York City, Dr. Mulrennan moved to the Twin Cities, where she spent close to ten years developing and implementing models for top-notch service delivery and talent practices in the hotel and hospitality industry. She worked at Marriott City Center, and at two exclusive luxury properties: The Whitney Hotel and The Saint Paul Hotel.  While at The Saint Paul Hotel, her efforts directly led to the property earning 3M Corporation’s Service Excellence Award for five consecutive years.

After receiving her doctorate in clinical psychology in 1999, Mia transitioned into Human Resources consulting, specializing in talent assessment and leadership development. Over the next 13 years, she worked for several top consulting firms, including PDI Korn Ferry, DRI Consulting, and Right Managment

In 2013, Dr. Mulrennan launched her own dynamic consulting services firm, Rave-Worthy, LLC - applying the tenets of psychology to business leadership, employee motivation, and customer satisfaction, particularly in high-touch customer service industries.

In addition to the services she provides through Rave-Worthy, she is creator of a screening and development survey for hiring and retaining customer-centric talent and is a founding professor in the Master’s of Hospitality Management program at Georgetown University in Washington, D.C.

She has a passion for developing and supporting women leaders, and helping organizations leverage the often overlooked leadership talents of Generation X leaders.  She is the author of the new Amazon #1 Hot New Release “Passed Over and Pissed Off – The Overlooked Leadership Talents of Generation X”.

Referred to as “the thinking person’s executive coach,” Dr. Mulrennan has helped countless professionals improve their work lives and careers.  Her mantra is, “If you want to succeed in business, make it your business to understand people, including and especially your own.” With that philosophy, she has successfully partnered with dozens of companies – across a wide range of industries – in assessing and developing their talent, growing their leadership, and providing rave-worthy service.