Opening Keynote: Little Platoons

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Where does performance live in an organization? What impact do leaders have? Historically organiza- tions have focused on individuals—on measuring their skills, supporting their development, and evalu- ating their contributions. But does this traditional approach square with what we know about innovation, creativity, and agility in a complex world? While companies focus on the “best” environment and com- petitive offerings, true transformation will come from those people who deliver business results from and through their teams. We will have to bet on our teams and their leaders, because only there will we create amazing experiences for our customers and our people. Ashley Goodall, Cisco’s SVP of Leader- ship and Team Intelligence, will describe how, by looking anew at what drives excellence, we are led to a very different set of priorities for our investments in learning, performance management, succession, and measurement, and ultimately a completely new understanding of the role of HR. And he will share how Cisco has redesigned its entire Talent Management function with this end in mind.


Ashley Goodall
Senior Vice President Leadership & Team Intelligence, Cisco Systems, Inc.
Ashley Goodall is the Senior Vice President of Leadership and Team Intelligence at Cisco.  In this role, he is building a new organization focused entirely on serving teams and team leaders—an organization that combines talent management, succession, coaching, assessment, executive talent, research and analytics, and technology to support leaders and their teams in real time.  Cisco has recently removed performance ratings and Ashley is leading the implementation of a new performance management approach that will be the company’s foundation for team effectiveness.

At Deloitte, Ashley was responsible for all of Deloitte’s Leader Development and Performance Management Redesign efforts in the US. He was with Deloitte for fourteen years and held a number of roles in both Human Capital consulting and in the firm’s internal Talent function.

He collaborated with Michael Feiner on his book, “The Feiner Points of Leadership” (Warner Business, 2006), and is the co-author, with Marcus Buckingham, of “Reinventing Performance Management”, the cover story in the April 2015 edition of the Harvard Business Review.   Ashley holds a BA in Music from University College, Oxford, and an MBA from Columbia Business School.