Leadership Development to Effectively Execute Growth and Strategy

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This interactive session features Ryland Harrelson, EVP & CHRO, of TSYS (Total System Services, Inc.®), one of the world’s largest payment service firms, and Jim Haudan, CEO of Root Inc., a strategy execution consulting company. Jim and Ryland will outline TSYS’s focus on the development of their leadership teams to enhance performance as the organization embarks on a new business strategy. The discussion explores the initial obstacles faced by TSYS and why the company has made it a priority to build the leadership competencies of their high potential team members (current and future leaders) and the methods they are using from skill development to a focus on culture and behaviors to bring the entire leadership structure to alignment around the future state of the organization. The session also includes an interactive exercise on the methods being employed by TSYS that enables the audience to explore 3 high-level disciplines - from understanding the current state and driving future results to personal action planning - and relate them to their own organizations.


Ryland L. Harrelson
Ryland L. Harrelson
Executive Vice President & Chief Human Resource Officer
Total Systems Services, Inc.
yland Harrelson has global human resources responsibility for Total System Services, Inc (TSYS), one of the world’s largest payment-services firms.

As chief human resources officer, Ryland partners with the TSYS business units to design and implement innovative people engagement strategies to improve the competitiveness of the organization.  As an advocate of change readiness, he is responsible for aligning the corporate people strategy with the company’s business strategy.  Ryland actively supports the TSYS "People-Centered PaymentsSM" philosophy by putting people at the center of every decision we make.

Ryland’s work in transforming the HR role into one of strategic partner has been recognized by several national publications.  He has spoken at several conferences on the topic of emerging people practices for financial services and technology organizations.

Ryland serves on the Riegel & Emory Advisory Board for the Darla Moore School of Business at the University of South Carolina.  Locally, Ryland serves as president of B.R.I.D.G.E, an organization that supports at-risk youth by helping them obtain their GED.

Ryland earned a bachelor’s degree from North Carolina Wesleyan College and graduated from the human resources executive program at the University of Michigan’s School of Business.