Are You on Track? Validating Your Diversity & Inclusion Strategy

How closely are you looking at your inclusion strategies? How are you assessing and measuring their effectiveness? In this session we will discuss how an organization can assess…

Using Social Medias to Engage the Hourly Employee at Gate Gourmet

With more than 8,000 hourly, entry-level employees in North America alone, global airline catering leader Gate Gourmet, faced unique challenges in engaging, hiring and retaining talent. Nimbly adapting…

The Industry’s Most Critical Pipeline – Enticing the Next Generation of Leaders

In the face of a graying workforce and a competitive labor market, it is vital for energy companies to attract a new generation of skilled workers to fill…

How to Avoid Undermining Your Workplace Culture of Service – Recruiting for Service Excellence

Mission Statement, Vision of Excellence, or Commitment to Service. Healthcare organizations have different names for the concept, but in the end, the terms mean the same thing.

Why Multicultural Millennials Need to Embrace Generational & Cultural Diversity

For millennials to better prepare themselves to land jobs, I strongly suggest building and expanding your generational networks as early as possible. And make sure those generational networks are as racially and ethnically diverse as your social circles. The longer and stronger your relationships are with these decision-makers, the better.

How Automated Online Reference-Checking is Changing the Hiring Game

Research from SHRM shows that 96% of human resources professionals check references, yet less than 25% of those checks are able to produce adequate information beyond employment verification. What happened to reference-checking?

Change in thinking, personal development key in helping generations mix in the workplace

While challenges exist, Stefanie Hanz, a millennial talent acquisition specialist and another 2012 event speaker, says employers shouldn’t fear multigenerational workplaces. Having employees from a wide range of ages can be a real benefit, she says.

How to Avoid Bad-Hires through Reference-Checking

How often have you hired someone with a great track record who turned out to be a bad hire? Knowing more about a candidate’s previous performance can help you objectively assess the candidate’s ability to be a top performer.

Owning the Customer Experience: New Light on Key Skills for Customer-Contact Associates

It’s been proven that the right customer experience can trump even price in a highly competitive market. But how do you prepare customer-contact associates to deliver the experience that your savvy customers expect?

Men Are from Mars, Women Are from Venus: Myth vs. Fact in Engaging Women in Oil and Gas

Women comprise 46% of the total U.S. labor force. With almost half of the workforce being women, female employees aren’t exactly a rarity. For most women today, getting a job is an expected part of life.

The Evolution of Reference-Checking into a Strategic Hiring Solution

Research from SHRM shows that 96% of human resources professionals check references, yet less than 25% of those checks are able to produce adequate information beyond employment verification….