“Life Swap” – Experiential Cross-Cultural Development for High Potentials

Learn how Dow created a cross-cultural development experience for select promising talent high potentials around the world, with the intent of developing cultural acumen.

A New Take on Old Talent – Strategic Perspectives on Talent Aquisition of Mid-/Mature Career Employees

Please Login or Register for Free to view this video. Summary In an aging global workforce, most organizations remain focused on building bench strength through talent acquisition processes…

Bridging the Gender Gap – Attracting & Engaging Female Energy Professionals

Please Login or Register for Free to view this video. Summary To meet the need for people to replace those due to retire during the “big crew change,”…

Owning the Customer Experience: New Light on Key Skills for Customer-Contact Associates

It’s been proven that the right customer experience can trump even price in a highly competitive market. But how do you prepare customer-contact associates to deliver the experience that your savvy customers expect?

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