A New Look at Engagement

By: Barb Krantz Taylor Source: Talent Management Original Article Here are nine intangible elements of work that employees rank much higher than salary or perks on engagement surveys. Engaged employees perform at 100 percent of their ability, but the most highly engaged employees perform at 122 percent. This was an assertion made during a Towers Perrin — now Towers Watson — webinar called “Leadership…

21 Oct 2011
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Do Happier People Work Harder?

Article Summary Employee engagement may seem like a frill in a downturn economy. But it can make a big difference in a company’s survival. In a 2010 study, James K. Harter and colleagues found that lower job satisfaction foreshadowed poorer bottom-line performance. Gallup estimates the cost of America’s disengagement crisis at a staggering $300 billion in lost productivity annually. When people don’t care about…

20 Sep 2011
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Four Things Leaders Can Do To Reduce Team Conflicts

Article Summary Studies of workplace behaviors reveal some startling statistics with regard to the impact that conflict has on business performance. One study indicates that two out of three employee performance problems can be traced to unresolved interpersonal conflicts. Another study estimates that the average manager spends something like forty percent of their time addressing workplace conflicts. Guy Harris also makes an interesting correlation…

09 Sep 2011
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