Vice President, SkillSurvey
Original Air Date: August 15th, 2012
Research from SHRM shows that 96% of human resources professionals check references, yet less than 25% of those checks are able to produce adequate information beyond employment verification. What happened to reference-checking? This session will examine where the reference-checking function has come from in the past – when it was a hiring formality that was checked-off and completed over the phone – to its evolution now as an opportunity to collect 360-degree feedback that predicts performance and retention. Learn how technology has introduced a way for talent management professionals to capture behavioral feedback from five references in two days for each job candidate, and how to avoid the 10-15% of candidates who will pause a hiring decision. Also, see an overview of how this technology infuses consistency, reliability and validity into each reference-check and obtains scores that identify developmental needs of candidates.
Jack Kramer has helped human resources leaders at hundreds of organizations improve their quality-of-hire, increase their recruiting efficiency and implement best-practices for hiring. His work includes helping Fortune 500 companies like CH2M HILL, Kohl’s and Raytheon, and leading hospitals like Brigham & Women’s, Penn Medicine and Yale-New Haven Health. He is an expert at leveraging technology to drive behavioral reference-checking programs that scientifically predict performance and retention.