Increasing ERG ROI through Leadership Development and Member Engagement

Corporations around the globe are utilizing employee resource groups as a method for driving recruitment, retention, and engagement within the workplace as well as business results. But, what impacts are these groups actually having?

Creating a Customer Centric Environment

George Larribas from Wells Fargo will discuss the five phases to creating a customer centric environment, how to view the customer service as a journey not a destination…

Practical Workforce Planning: From Theory to Practice

It is the era of the “datafication” of HR. Yet, for many companies, the promised benefits of workforce planning have yet to materialize. Workforce data is often difficult…

“Keeping the Promise” in a Fully Customer-Centric Organization: The FedEx Approach

In a market where customers want the “total experience” and seek relationships with organizations that remain long after the sale, how can you ensure your organization carries these…

How to align your front line staff with the ever-changing needs of the customer

Ensuring that team members have the right mix of competencies and skills Aligning front line teams to truly focus on the vantage point of the customer Linking the…

Coming Alive: The Journey To Reengage Your Life And Career

Nobody is immune to employee disengagement, the fast spreading affliction that costs organizations $ 500 Billion per year in lost productivity. The issue is sweeping across the business world and touching nearly every industry with 70% of the workforce self-identifying as being disengaged.

PANEL DISCUSSION: Building the Case for Candidate Experience – From the Evidence

What exactly would it mean if candidates and employers were ‘partners’ when it came to sharing information about themselves during the business process we call ‘recruiting’? Would it…

Talent Management Alliance HR Business Partner Strategy Event

Talent Management Alliance’s (TMA) upcoming 2014 HR Business Partner Strategy Event. Held at the Palomar Hotel in San Diego California, from October 28th-30th, 2014. The inaugural 2014 HR Business Partner Strategy Event will feature practitioners and thought leaders who will share case studies about the strategic challenges HR Business Partners face.

Workforce Intelligence & Strategy 2009 to 2019: Reviewing Change in the Workforce to Gain Insights on Managing for SWP

Join us for this stimulating 60 minute session on intelligently managing workforce change, communication, and diversity, where we will look back and look forward with a grounded, robust and targeted discussion on applying change management for Strategic Workforce Planning.

Mind the Gap: The Crisis of Leadership Development in Knowledge Based Firms

Have you ever seen a leader in a knowledge based firm suddenly ‘blow up’ after a promotion? Maybe someone really bright, who understands their specialty, flailing around (and to be blunt, pissing people off) after they have been moved to a senior role?

The Consumer and Employer Brand Relationship

A positive consumer brand, especially coupled with a great product can create momentum and excitement and attract candidates to the company. On the flip side, a negative consumer brand can create disgruntled job seekers who don’t believe the employer brand.